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Exam CISA topic 1 question 882 discussion

Actual exam question from Isaca's CISA
Question #: 882
Topic #: 1
[All CISA Questions]

An organization has engaged a third party to implement an application to perform business-critical calculations. Which of the following is the MOST important process to help ensure the application provides accurate calculations?

  • A. Quality assurance (QA)
  • B. Change management
  • C. Key performance indicator (KPI) monitoring
  • D. Configuration management
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Suggested Answer: A 🗳️

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Swallows
1 month, 2 weeks ago
Selected Answer: A
While key performance indicator (KPI) monitoring (Option C) is important for tracking the performance of the application over time, it primarily focuses on monitoring operational metrics rather than directly ensuring the accuracy of calculations. QA processes, on the other hand, are specifically designed to validate the correctness and reliability of the application's calculations, making them the most critical process for ensuring accurate results.
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