Exam CGEIT topic 1 question 376 discussion

Current skills inventory

APO07.03 Maintain the skills and competencies of personnel. Define and manage the skills and competencies required of personnel. Regularly verify that personnel have the competencies to fulfill their roles on the basis of their education, training and/or experience. Verify that these competencies are being maintained, using qualification and certification programs where appropriate.

D. current skills inventory

The BEST way to determine if staff competency is the root cause of performance problems in an enterprise's service center is to compare required staff competencies with training program completions (Option B). This involves assessing whether the staff has completed the necessary training programs to acquire the skills and knowledge required for their roles.