An IT balanced scorecard is best used for monitoring strategic performance. The balanced scorecard is a strategic management tool that translates an organization's strategy into a set of performance indicators, providing a comprehensive view of its performance from various perspectives. In the context of IT, the IT balanced scorecard focuses on aligning IT activities with business objectives.
A. Monitoring strategic performance
While an IT balanced scorecard may include elements related to IT financials and risk, its primary purpose is to monitor and measure how well IT aligns with and supports the organization's strategic goals and objectives. It provides a holistic view of IT performance in relation to strategic priorities, which makes option A the most appropriate choice.
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4 months agoSuperMax
5 months, 2 weeks ago