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Exam CISA topic 1 question 961 discussion

Actual exam question from Isaca's CISA
Question #: 961
Topic #: 1
[All CISA Questions]

An IS auditor has been asked to review a recently implemented quality management system (QMS). Which of the following should be the auditor’s PRIMARY focus?

  • A. Training materials prepared for coaching employees
  • B. Processes to measure the performance of business-critical transactions
  • C. Cost-benefit analysis of the development and implementation of the QMS
  • D. Stability of the implemented QMS system over a period of time
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Suggested Answer: B 🗳️

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RS66
4 months ago
Selected Answer: B
B. Processes to measure the performance of business-critical transactions
upvoted 2 times
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Swallows
4 months ago
Selected Answer: D
While B. Processes to measure the performance of business-critical transactions is important for assessing the effectiveness of the QMS in supporting business operations, it is typically a component within the broader framework of system stability and reliability. Without a stable QMS system, measuring performance metrics accurately and consistently becomes challenging. Therefore, D. Stability of the implemented QMS system over a period of time should be the auditor’s primary focus when reviewing a recently implemented quality management system. It ensures that the QMS can reliably support organizational processes and objectives without compromising quality standards or operational efficiency.
upvoted 1 times
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FAGFUR
1 year ago
Selected Answer: B
B. Processes to measure the performance of business-critical transactions: This is the primary focus because a QMS is designed to improve and ensure the quality of processes, including those related to business-critical transactions. The auditor should assess whether the implemented processes effectively measure and enhance performance.
upvoted 2 times
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SuperMax
1 year, 1 month ago
The PRIMARY focus of an IS (Information Systems) auditor when reviewing a recently implemented quality management system (QMS) should be on B. Processes to measure the performance of business-critical transactions. While all the options listed are important aspects to consider when auditing a QMS, ensuring that the processes to measure the performance of business-critical transactions are working effectively is essential. This is because the primary goal of a QMS is to ensure that the organization's processes are efficient, effective, and consistently meeting quality standards, especially for critical business operations. Therefore, reviewing and validating the performance measurement processes related to these critical transactions is crucial to determine whether the QMS is achieving its intended objectives.
upvoted 2 times
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ItsBananass
1 year, 3 months ago
I'm thinking, B.
upvoted 2 times
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JONESKA
1 year, 4 months ago
Should be B. Evaluating the processes used to measure the performance of business-critical transactions. This assessment will provide valuable insights into the effectiveness of the QMS implementation and its impact on critical business processes.
upvoted 3 times
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A (35%)
C (25%)
B (20%)
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