Which of the following is MOST important for an IS auditor to confirm when reviewing an organization's plans to implement robotic process automation (RPA) to automate routine business tasks?
A.
A benchmarking exercise of industry peers who use RPA has been completed.
B.
The end-to-end process is understood and documented.
C.
A request for proposal (RFP) has been issued to qualified vendors.
D.
Roles and responsibilities are defined for the business processes in scope.
B. The end-to-end process is understood and documented.
When reviewing an organization's plans to implement robotic process automation (RPA) to automate routine business tasks, the most important aspect for an IS auditor to confirm is that the end-to-end process is understood and documented (Option B). Before implementing RPA, it's crucial to have a clear understanding of the existing processes, their steps, variations, and potential exceptions. This documentation forms the basis for designing and configuring effective RPA workflows. Without a solid understanding of the process, the automation efforts may not yield the desired results or efficiencies.
B. The end-to-end process is understood and documented.
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