The correct answer is B. User classes, profiles, or roles.
A user model, which includes user classes, profiles, or roles, is a type of model that categorizes and describes the people who directly interact with a solution. This model helps to identify the different types of users, their characteristics, and their interactions with the solution.
User classes, profiles, or roles can include:
- User roles: e.g., administrator, manager, customer
- User profiles: e.g., demographic information, behavior patterns
- User classes: e.g., internal users, external users, partners
By creating a user model, you can better understand the needs and requirements of the users and design a solution that meets their needs.
The other options are not correct because:
- A. Rules: A rules model describes the business rules that govern the behavior of the solution.
- C. Concepts and relationships: A conceptual model describes the key concepts and relationships in the business domain.
- D. Events: An event model describes the events that trigger changes in the solution or the business process.
In the BABOK Guide, user classes, profiles, or roles are categorized under "People and Roles" as a model type that represents individuals or groups who interact with a solution. This model is used to specify roles and responsibilities and is essential for understanding how different users engage with a solution
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