Scenarios, use cases, and user stories are techniques used to describe how users interact with a system to achieve a goal. They are particularly useful in conducting stakeholder analysis because they help identify stakeholder roles (actors) that will interact with the system. By understanding these interactions, business analysts can identify primary and secondary stakeholders and ensure their perspectives are considered during requirements elicitation.
Interviews are effective for gathering detailed information from stakeholders, but they are not a structured technique for identifying stakeholder roles. They are typically used after stakeholders have been identified.
the key distinction here is:
Interviews help identify who stakeholders are by talking to individuals or groups.
Scenario, use cases, and user stories help define roles systematically by modeling interactions with a system or process.
In other words, while interviews can help discover stakeholders, they do not inherently structure or define roles the way use cases and user stories do.
Scenarios, use cases, and user stories describe how stakeholders interact with a system or process. These techniques help identify stakeholder roles by outlining specific interactions, tasks, and responsibilities, making them a useful starting point for determining relevant actors and roles in stakeholder analysis.
An interview is a systematic approach designed to elicit business analysis
information from a person or group of people by talking to the interviewee(s),
asking relevant questions, and documenting the responses. The interview can
also be used for establishing relationships and building trust between business
analysts and stakeholders in order to increase stakeholder involvement or build
support for a proposed solution.
BABOK V3
Not fully convinced it's C. Scenarios and use cases and user stories are techniques used to model activity flows - not focused on identifying the actors and roles.
Keyword for me: 'identifies stakeholder roles'
I would therefore go with D. Interviews because that involves direct interaction with stakeholders to gather information about their roles, responsibilities, and perspectives.
See BAPM3.2 Plan Stakeholder Engagement 3.2.6 Technique: • Interviews: used to interact with specific stakeholders to gain more information or knowledge about stakeholder groups.
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