You have identified several problems that you need to track as the business analysis duties progress. You want to make certain that the identified activities are resolved. What document elicitation technique can help in this scenario?
Item tracking tracks the item from the initial recording of the concern and its degree of impact to its agreed upon closure. you want to make certain that the activities are resolved, dat means you need to track each item from its initiation till they are resolved to ensure its resolution so Item Tracking is right choice BABOK V3 10.26.2 last paragraph
There is nothing called problem tracking, otherwise I would have agreed with you. Assuming the question is correct (which I doubt it) because the question asks about DOCUMENT elicitation technique! However, if we assume the question is correct, I beleive it is real life question more than a theoretical question, if I am in such situation I will use any elicitation technique based on the allowed time, environment, and process, probably observation could be a good choice here
So if there is nothing like Problem Tracking, isn't this then a wrong answer? Does the question not say that the issues have been identified? So if the issues are known, should brainstorming not be a way to try solving the identified issues.
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