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Exam CBAP topic 1 question 421 discussion

Actual exam question from IIBA's CBAP
Question #: 421
Topic #: 1
[All CBAP Questions]

A non-profit utility company has 900 employees, a majority of whom are hourly employees and must track their time using a paper-based process. A few years ago the Director of Human Resources purchased a software system to eliminate the current paper-based time reporting process. No requirements specific to the utility company were defined prior to the purchase. A team was formed to implement the software. During implementation process, the team discovered the software lacked functionality and was not robust enough to support the general ledger requirements. The company stopped the effort and incurred a $500,000
USD loss on the cost of the software.
This year, the Director of Finance requested that a team investigate the current paper-based time reporting process and recommend solutions. The Director of
Finance feels that the Director of Human Resources must be involved as a critical stakeholder. The Director of Human Resources is still bitter about the last effort because the process "˜stopped'.
During a design review meeting to discuss the future state, all stakeholders are in agreement except the Director of Human Resources. Who makes the final decision?

  • A. All stakeholders must be in complete agreement
  • B. The sponsor
  • C. The BA
  • D. Those identified in the governance approach
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Suggested Answer: D 🗳️

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mdadewale
Highly Voted 3 months, 1 week ago
Selected Answer: D
Those identified in the governance approach
upvoted 6 times
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NgocThanh
Most Recent 6 days, 7 hours ago
Selected Answer: B
In this case, the sponsor is the individual who holds the ultimate responsibility for the success of the project or initiative. The sponsor typically has the authority to make final decisions when there is a disagreement among stakeholders. In this scenario, the Director of Finance has requested the investigation into the paper-based time reporting process and is likely the sponsor of the initiative.
upvoted 1 times
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786NB786
6 months, 3 weeks ago
B = the Sponsor always makes the final decision.
upvoted 2 times
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