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Exam CBAP topic 1 question 356 discussion

Actual exam question from IIBA's CBAP
Question #: 356
Topic #: 1
[All CBAP Questions]

A solution implemented three months ago has decreased performance as the volume of transactions has increased. A business analyst (BA) is tasked with analyzing the performance of the application and providing recommendations.
What actions does the BA need to take?

  • A. Develop new performance metrics
  • B. Complete a decision analysis
  • C. Perform a root cause analysis
  • D. Re-analyze the current performance metrics
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Suggested Answer: C 🗳️
Reference: IIBA BABOKv3 (151)

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cc2104
Highly Voted 2 years, 11 months ago
8.2.6 Root Cause Analysis: used to determine the underlying cause of performance variance.
upvoted 6 times
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Rabbitsfoot
Most Recent 4 months ago
Selected Answer: C
C is correct. A high level problem was identified. A root cause analysis (RCA) helps to delve deeper into the issue to identify the specific factors contributing to the problem. It allows the business analyst to pinpoint the underlying causes of the decreased erformance so that targeted solutions can be developed to address them effectively. Ref 8.2.6
upvoted 2 times
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Abuizza
9 months, 1 week ago
The root cause is clearly stated in the question. ‘D’ is the correct answer.
upvoted 2 times
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