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Exam CBAP topic 1 question 169 discussion

Actual exam question from IIBA's CBAP
Question #: 169
Topic #: 1
[All CBAP Questions]

You are the business analyst for your organization and are about to conduct requirements elicitation for a process to streamline the customer fulfillment system your organization uses. You need to understand how the people, processes, and technology within the customer fulfillment system operates before you begin the elicitation process.
What type of analytical thinking are you participating in this scenario?

  • A. Problem solving
  • B. Creative thinking
  • C. Brainstorming
  • D. System thinking
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Suggested Answer: D 🗳️
by binu801 at July 13, 2021, 1:43 a.m.

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binu801
Highly Voted 6 months, 1 week ago
system thinking is about the interaction between different systems and how they affect each other ( like a human body) here people, processes, and technology can be considered as different systems
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