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Exam CBAP topic 1 question 37 discussion

Actual exam question from IIBA's CBAP
Question #: 37
Topic #: 1
[All CBAP Questions]

You are the business analyst for your organization and management has asked that you identify opportunities to improve the operations of the business. You notice that some of the stakeholders use several pieces of software and several duplicate activities within each software package to generate data reports for customers.
What type of recommendation can you make in regard to this observation?

  • A. You can address the automation of how the workers perform.
  • B. You will need to perform active observation first to understand the processes in more detail.
  • C. You can address the non-functional requirements of the activities.
  • D. You will need to perform passive observation first to understand the processes in moredetail.
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Suggested Answer: B 🗳️
by binu801 at July 11, 2021, 9:39 a.m.

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CBAP_Exam
Highly Voted 3 years ago
If you read the question carefully, observation part is already done. It says that 'you notice'. So here it is asking what's your recommendation based on this observation.
upvoted 10 times
CBAP_Exam
3 years ago
In addition to my previous comment, the correct answer is option A. This is clearly mentioned in Babok V3, KA - RADD, Task - Define Design Options, Element - Identify Improvement Opportunities - Increase Efficiencies.
upvoted 7 times
Georgian1994
11 months, 1 week ago
Agreed
upvoted 1 times
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binu801
Highly Voted 3 years, 5 months ago
option A should not be the right answer, one must understand first why its being done in this way. even after Automating , it will still remain inefficient, may be the process needs revamp or elimination
upvoted 7 times
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Nobita135
Most Recent 4 weeks, 1 day ago
Selected Answer: A
The observation that stakeholders are using multiple software packages and performing duplicate tasks suggests inefficiencies that could be resolved through automation. Automation can streamline tasks, reduce manual data entry, and integrate different systems to generate reports more efficiently. By recommending automation, the business analyst helps improve operational efficiency, reduce errors, and save time.
upvoted 1 times
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Dmylitos
9 months ago
Option A suggests addressing the inefficiencies observed by automating manual tasks or streamlining processes through technology solutions. It involves identifying opportunities for automation to improve efficiency and reduce redundant activities.
upvoted 1 times
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Rabbitsfoot
9 months, 1 week ago
Selected Answer: A
Keywords: 'you notice' so observation is done. Then you'll look at increasing efficiencies - A.
upvoted 2 times
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Farooq_95
9 months, 3 weeks ago
Answer B is correct because the question says that BA noticed some inefficiencies and it is now time to understand the details of the inefficiencies via interviewing stakeholders (i.e., perform RCA through active observation) so that correct solution can be explored and implemented. A is incorrect because automation does guarantee to address noticed inefficiencies. C is incorrect because addressing non-functional requirements will only ensure that solution meet specific conditions, not addressing the inefficiencies mentioned in question D is also incorrect because passive observation does not assist gathering exact details of inefficiencies.
upvoted 2 times
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Ngho
12 months ago
The answer is B. Its logical, the process was noticed but not actively involved. There is need to be involved to get more details.
upvoted 1 times
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nitin_rico
2 years, 2 months ago
not sure if automation is the right solution rather I would say process should be cleaned up and simplified by removing duplicates . So B may be the right answer
upvoted 2 times
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Dillon91
2 years, 8 months ago
Good point..I concur it is A
upvoted 2 times
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Dillon91
3 years ago
Selected Answer: B
I think b
upvoted 3 times
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