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Exam CBAP topic 1 question 414 discussion

Actual exam question from IIBA's CBAP
Question #: 414
Topic #: 1
[All CBAP Questions]

An organization is trying to streamline its current processes to improve performance and reduce costs. A business analyst (BA) conducted a process improvement workshop and identified the following issues as the top three items to be addressed:
1. There are multiple teams to define systems, functionality, and content. In many instances multiple teams are defining the same functionalities while other functionalities are not being defined at all, leading to unclear understanding of business requirements.
2. Product specification forms are published each year. A comparison tool is used to evaluate specification between yearly releases, but does not adequately identify changes between versions and needs to be improved.
3. Training consists of a new team member shadowing a seasoned team member. There are not written training materials for formal training sources therefore training is inconsistent and not meeting the needs of the organization.
The BA learns that formal training programs are not often devised for teams as small and diverse as this team, but still believes it is a viable solution to the training need. What type of analysis would help the BA gain approval to proceed with creating this type of training program for this team?

  • A. Business Capabilities
  • B. Cost Benefit
  • C. Decision
  • D. Process
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Suggested Answer: B 🗳️

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siliconvalleykam
Highly Voted 3 years, 11 months ago
Cost Benefit
upvoted 20 times
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NgocThanh
Most Recent 6 days, 7 hours ago
Selected Answer: B
The Cost Benefit Analysis would help the BA gain approval to proceed with creating a formal training program for the team. This analysis involves weighing the costs of developing and implementing the training program against the benefits it would provide, such as improved consistency, better performance, and enhanced knowledge transfer within the team. By demonstrating that the long-term benefits (e.g., reduced errors, faster onboarding, more efficient work) outweigh the costs (e.g., time, resources, initial investment), the BA can make a compelling case to the business sponsor or stakeholders to approve the initiative.
upvoted 1 times
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CBAPCohort6
2 months, 1 week ago
Selected Answer: B
A Cost-Benefit Analysis evaluates the costs involved in developing the formal training program compared to the potential benefits it would bring to the organization, such as improved consistency, productivity, and overall performance. This analysis would provide decision-makers with a clear picture of the return on investment (ROI) and help justify the need for the training program, especially for a small and diverse team. By presenting this data, the BA can make a stronger case for implementing the program.
upvoted 2 times
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Rabbitsfoot
9 months, 1 week ago
Selected Answer: B
Almost went with C but B is the correct answer. B. Cost Benefit: This option involves evaluating the costs associated with implementing the training program against the expected benefits it would bring. Given that the BA wants to gain approval 'keywords' for creating a formal training program despite the existing practice, a cost benefit analysis would provide the necessary quantitative and qualitative data to support the decision-making process. C. Decision: Decision analysis involves assessing different alternatives and selecting the best course of action based on certain criteria. While decision analysis could be part of the process of evaluating the need for a training program, it may not sufficiently address the specific need to gain approval for creating such a program.
upvoted 1 times
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JerryMag4
1 year ago
B - Cost benefit
upvoted 1 times
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OlivierPaudex
2 years, 1 month ago
Answer is cost / benefit When considering change, BA will considering benefit, cost, impact, schedule, urgency to gain approval (BABOK 5.4.4.2)
upvoted 2 times
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CBAP_Exam
2 years, 12 months ago
I think it would be process analysis, which would provide opportunities for improvement. Especially when the question is regarding process improvement. I could be wrong, but this is my understanding
upvoted 3 times
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786NB786
3 years ago
I am sorta going back and forth between Decision and Cost Benefit but since Decision is for complication processes - Cost Benefit makes sense.
upvoted 1 times
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