Exam CBAP topic 1 question 464 discussion

Ans D. Pg 117 Balanced Scorecard - used to define the metrics that will be used to evaluate the effectiveness of the change strategy.

The correct answer is: D. Balanced scorecard The balanced scorecard is a performance management technique used to define, evaluate, and monitor metrics across multiple perspectives, such as financial, customer, internal processes, and learning/growth. It helps organizations measure the effectiveness of a change strategy and align business processes with strategic goals, focusing on improving quality and reducing costs.

Balanced Scorecard

D-Balanced Scorecard - as per definition of the term in Define Change Strategy Task

ans- Balanced Score card.Page-129

Feature A Calculating the risk level: 50% * 4 = 2. (Residual risk is considered after the risk level is calculated, and both are 2.) A has a higher risk level than B, so should have a lower priority all else being equal. BABOK 10.38.3.2 Feature B Correct Calculating the risk level: 35% * 5 = 1.75. (Residual risk is considered after the risk level is calculated, and both are 2.) B has a lower risk level than A, so should have a higher priority all else being equal. BABOK 10.38.3.2 and Table 2.1.1: The BACCM - Value Either, since they have the same level of risk The levels of risk are not the same so this cannot be the correct answer. Neither, since not enough information is known to properly calculate level of risk The given probability and impact of the potential risks are sufficient to calculating the risk levels, so this cannot be correct answer. Page-129

Balance scorecard has Learning & growth, Financial, Customer and Internal process. The question is talking about Finance, Process etc.