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Exam CBAP topic 1 question 337 discussion

Actual exam question from IIBA's CBAP
Question #: 337
Topic #: 1
[All CBAP Questions]

A business analyst (BA) has been assigned to manage the ongoing stakeholder collaboration after completing a project. The BA needs to understand the stakeholders' level of satisfaction and wants to offer stakeholders an opportunity to help improve the working relationships based on this information.
Which technique should the BA use?

  • A. Risk analysis and management
  • B. Brainstorming
  • C. Collaborative games
  • D. Lessons learned
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Suggested Answer: D 🗳️
Reference:
https://www.pmi.org/learning/library/role-ba-managing-stakeholder-expectations-9367

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siliconvalleykam
Highly Voted 3 years, 5 months ago
D. Lessons learned
upvoted 10 times
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rupakarthik
Highly Voted 3 years, 6 months ago
Ans-D If there are noteworthy successes, a celebration may be included in a lessons learned session.(BABOK Page-296)
upvoted 8 times
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NgocThanh
Most Recent 1 week ago
Selected Answer: D
The lessons learned technique involves reviewing what went well, what didn’t, and how processes and relationships can be improved for future initiatives. It provides an opportunity for stakeholders to share feedback, express their level of satisfaction, and suggest improvements for future collaboration. This technique is commonly used after project completion to enhance future performance and stakeholder relationships.
upvoted 1 times
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Odibei
3 months, 3 weeks ago
I believe the answer is C- Collaborative games refer to several structured techniques designed to facilitate collaboration. The question was what technique should the BA use to improve working relationships not how to improve a project.
upvoted 1 times
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cc2104
2 years, 10 months ago
ans D 4.5.6 Lessons Learned: used to understand stakeholders' satisfaction or dissatisfaction, and offer them an opportunity to help improve the working relationships.
upvoted 5 times
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