A business analyst (BA) finds conflicting requirements gathered from several stakeholders. Aside from interviews, what additional activities can the BA use to safeguard against this happening?
To address conflicting requirements, the business analyst (BA) can use reviews and workshops as additional activities to engage stakeholders and ensure that the requirements are aligned and agreed upon by all relevant parties. These activities allow the BA to:
1. Reviews: Conduct reviews of the requirements with key stakeholders to ensure that the gathered requirements are consistent, clear, and aligned. During reviews, the BA can identify any conflicts or misunderstandings early on and resolve them before moving forward.
2. Workshops: Facilitate workshops where multiple stakeholders can discuss the requirements in detail and clarify any ambiguities. Workshops provide a collaborative environment where participants can resolve conflicts, discuss trade-offs, and agree on a shared understanding of the requirements.
• Reviews: used to confirm a set of elicitation results. Such reviews could be
informal or formal depending on the risks of not having correct, useful, and
relevant information.
• Workshops: used to conduct reviews of the drafted elicitation results using any
level of formality. A predetermined agenda, scripts, or scenario tests may be
used to walk through the elicitation results, and feedback is requested from the
participants and recorded.
"Reviews and workshops provide opportunities for stakeholders to collaborate, discuss, and clarify requirements in a structured environment.
While item tracking and mind mapping can be useful techniques in organizing and visualizing requirements, they may not directly address the issue of conflicting requirements
User stories and scope modeling are valuable techniques for capturing and defining requirements in an Agile environment. However, they may not inherently prevent conflicting requirements from arising. These methods primarily focus on defining the scope and user needs but may not directly address conflicts that arise from differing stakeholder perspectives or priorities.
Brainstorming and estimation are creative techniques used to generate ideas and estimate effort, but they may not specifically address conflicting requirements."
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