Several user groups are impacted by a proposed change to their daily work flow. How should the business analyst (BA) convey these changes so that the user groups understand the impact?
To help user groups understand how the proposed change will impact their daily workflows, the business analyst (BA) should create business process models. Business process models visually represent the current and future state processes, which can clearly illustrate how the workflow will change and what specific steps, roles, or responsibilities will be affected. According to BABOK Section 10.4: Process Modeling, this technique is effective for conveying complex processes and changes, making it easier for stakeholders to grasp the nature and impact of changes on their workflows.
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