A business analyst (BA) is measuring solution performance of a new system. What should the BA consider to avoid skewed results and an inaccurate conclusion?
When measuring solution performance, Timing is crucial to ensure that the results accurately reflect the solution's effectiveness and are not skewed by seasonal, operational, or situational factors. According to BABOK Section 8.3: Measure Solution Performance, timing considerations involve ensuring that data is collected during appropriate periods to avoid anomalies that could affect the performance assessment. For example, measuring system performance during peak usage times versus off-peak times may yield very different results. Accurately timing the measurement helps ensure a reliable evaluation of the solution's effectiveness.
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