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Exam CCBA topic 1 question 300 discussion

Actual exam question from IIBA's CCBA
Question #: 300
Topic #: 1
[All CCBA Questions]

The project plan called for deliverables to be handed over at the end of the project. Although the client's business team was satisfied, the client's technical team was extremely resistant to this approach. What could the business analyst (BA) do to mitigate the technical team’s resistance?

  • A. Escalate to project sponsor
  • B. Meet with technical team
  • C. Reassess the project objectives
  • D. Email the business team
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Suggested Answer: C 🗳️
by 17b7c4c at Oct. 15, 2024, 3:14 p.m.

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keyss
1 week ago
Selected Answer: B
B. Meet with technical team
upvoted 1 times
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17b7c4c
1 month, 1 week ago
Selected Answer: B
When a stakeholder group, such as the client's technical team, is resistant to a project approach, the most effective way for a business analyst (BA) to address their concerns is to meet with the technical team directly. This allows the BA to understand the specific issues or reservations the technical team has, gather their input, and collaboratively explore potential adjustments or solutions that can better meet their needs. By engaging in direct communication, the BA can build rapport with the technical team, clarify expectations, and discuss alternative approaches that might ease their concerns. This also provides an opportunity to align the technical and business perspectives to ensure smoother project execution.
upvoted 1 times
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