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Exam CCBA topic 1 question 511 discussion

Actual exam question from IIBA's CCBA
Question #: 511
Topic #: 1
[All CCBA Questions]

The director of a furniture store manages a group of skilled carpenters who make furniture from locally available materials. The director decides to automate its inventory processes so that carpenters can place orders for raw materials themselves. A business analyst (BA) is engaged to define the requirements and propose options for commercial off-the-shelf (COTS) inventory management solutions. After meeting with the director, the BA needs to schedule a workshop with the carpenters to:

  • A. investigate whether automation is a constraint for the end users.
  • B. present the proposed future state to the end users.
  • C. demonstrate some of the proposed products to end users.
  • D. convey the benefits of the automation to the end users.
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Suggested Answer: C 🗳️

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keyss
2 days, 8 hours ago
Selected Answer: A
A. investigate whether automation is a constraint for the end users.
upvoted 1 times
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17b7c4c
1 month, 1 week ago
Selected Answer: A
BABOK Section 5.3: Plan Business Analysis Approach, it is important to assess any constraints and gather relevant information from stakeholders to ensure the proposed solution meets their needs. In this case, before moving forward with presenting solutions or benefits, the business analyst (BA) should first investigate whether automation is a constraint for the end users—the carpenters. This will help the BA understand any limitations, challenges, or potential resistance that the carpenters may have regarding the automation of inventory processes. Understanding the end users' constraints allows the BA to tailor the solution to their specific needs and readiness for change.
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