Exam CCBA topic 1 question 504 discussion

Actual exam question from IIBA's CCBA

Question #: 504
Topic #: 1

For a new accounts payable (AP) solution, the solution owner has provided the business analyst (BA) with goals the AP management team would like the solution to support. To ensure the solution meets these needs, the BA documents key performance indicators (KPIs). Which of the following is an example of a KPI?

A. "The solution will enable account holders to make account payments via a web form."
B. "The solution will send payment notification to the account holder after successful processing."
C. "The solution will reduce the payment processing time from three days to two days."
D. "The solution will report the average number of days an account payment is outstanding."

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Suggested Answer: C 🗳️

by 17b7c4c at Oct. 13, 2024, 2:08 p.m.

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17b7c4c

3 months ago

Selected Answer: C

BABOK Section 9.5.4: Define Solution Performance Measures, key performance indicators (KPIs) are quantifiable measures used to evaluate the success of a solution in meeting specific objectives. Option C provides a measurable outcome—reducing payment processing time—that directly reflects an improvement in operational efficiency. This measurable goal can be tracked over time, which aligns with the definition of a KPI as outlined in the BABOK.

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Exam CCBA topic 1 question 504 discussion

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