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Exam CCBA topic 1 question 502 discussion

Actual exam question from IIBA's CCBA
Question #: 502
Topic #: 1
[All CCBA Questions]

A business analyst (BA) has set up a number of elicitation workshops with key subject matter experts (SMEs) on a new project. All SMEs have accepted the workshop invitations except for the legal SME who has not responded to any invitations. The first workshop is scheduled for next week and the BA has tried unsuccessfully to reach the legal SME by phone. How should the BA proceed?

  • A. Drop by the legal SME's desk and have an informal chat about how important his or her involvement and input is on the project
  • B. Escalate the non-response to the legal SME's manager via email and request that they make the legal SME attend
  • C. Proceed with the first workshop and capture the non-response as a project issue for the project manager to address
  • D. Re-check the legal SMEs schedule and re-arrange all of the workshops based on vacancies in his or her public calendar
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Suggested Answer: B 🗳️
by 17b7c4c at Oct. 13, 2024, 2 p.m.

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keyss
3 days ago
Selected Answer: A
A. Drop by the legal SME's desk and have an informal chat about how important his or her involvement and input is on the project
upvoted 1 times
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17b7c4c
1 month, 1 week ago
Selected Answer: A
The BABOK encourages building relationships and proactively addressing issues in stakeholder engagement. This means, before escalating or rescheduling, the BA should first attempt to resolve the issue by directly reaching out to the stakeholder.
upvoted 1 times
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