Exam CCBA topic 1 question 498 discussion

Actual exam question from IIBA's CCBA

Question #: 498
Topic #: 1

A solution that was implemented several years ago has achieved its stated objective of consolidating data from multiple sources. However, end user feedback reveals problems and inefficiencies. What should the business analyst (BA) do first?

A. Identify any lessons learned
B. Revise the business objectives
C. Recommend corrective measures
D. Perform a root cause analysis

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Suggested Answer: D 🗳️

by 17b7c4c at Oct. 12, 2024, 3:53 p.m.

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keyss

2 days, 21 hours ago

Selected Answer: D

D. Perform a root cause analysis

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17b7c4c

1 month, 1 week ago

Selected Answer: D

Section 10.40: Root Cause Analysis describes this technique as essential for uncovering the underlying issues behind a problem. Performing root cause analysis enables a BA to address inefficiencies at their source, which is crucial for improving the solution.

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Exam CCBA topic 1 question 498 discussion

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