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Exam CCBA topic 1 question 434 discussion

Actual exam question from IIBA's CCBA
Question #: 434
Topic #: 1
[All CCBA Questions]

A business analyst (BA) is working on a project to implement a commercial off-the-shelf application for tracking customers. In an observation session with a Domain subject matter expert (SME), the BA notes that the SME keeps separate records for the customers who are also vendors. The BA knows that the new software has a module for vendor management that would integrate the vendor and customer records. Which type of opportunity has the BA identified?

  • A. Automation to increase consistency of behavior
  • B. Reduction of duplicate tasks performed by staff
  • C. Ability to provide greater amounts of information to staff
  • D. Potential to provide future value supported by the system
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Suggested Answer: A 🗳️
by 17b7c4c at Oct. 11, 2024, 9:44 a.m.

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17b7c4c
3 months ago
Selected Answer: B
The business analyst (BA) has identified an opportunity to reduce duplicate tasks performed by staff. Currently, the SME keeps separate records for customers who are also vendors, which results in duplicated effort. The new software’s vendor management module can integrate customer and vendor records, thereby eliminating the need for maintaining separate records and reducing the duplication of tasks. This integration simplifies data management and enhances efficiency by consolidating information into a single system.
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