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Exam CCBA topic 1 question 427 discussion

Actual exam question from IIBA's CCBA
Question #: 427
Topic #: 1
[All CCBA Questions]

A finance manager wants to begin a new project to replace the existing expenses processing system. The finance manager feels that the current expense submission-to-reimbursement process takes too long and is substantiated by 50% more complaints regarding incorrect reimbursement amounts than the same time last year. What should the business analyst (BA) investigate first?

  • A. Enterprise information model to ensure definitions are still valid
  • B. Submission processes to determine which activities can be fully automated
  • C. Finance solution vendors for inclusion in a Request for Information
  • D. Business process to uncover inefficiencies and failing control points
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Suggested Answer: C 🗳️
by 17b7c4c at Oct. 11, 2024, 9:30 a.m.

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keyss
2 days ago
Selected Answer: D
D. Business process to uncover inefficiencies and failing control points The first thing that needs to be done is, Analyze the Current State
upvoted 1 times
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17b7c4c
1 month, 1 week ago
Selected Answer: D
Section 6.1.4: Analyze Current State emphasizes the importance of analyzing existing business processes to identify pain points and inefficiencies. This helps ensure that any solution addresses the underlying issues, rather than implementing new technology without understanding the core problems.
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