D
4.2 Conduct Elicitation
4.2.4 Elements
.1 Guide Elicitation Activity
Understanding the proposed representations of business analysis information, which were defined in planning, helps ensure that the elicitation activities are focused on producing the intended information at the desired level of detail. This applies to each instance of an elicitation activity throughout a change and may
vary based on the activity. In order to help guide and facilitate towards the expected outcomes, business analysts consider:
• the elicitation activity goals and agenda,
• scope of the change,
• what forms of output the activity will generate,
• what other representations the activity results will support,
• how the output integrates into what is already known,
• who provides the information,
• who will use the information, and
• how the information will be used.
B
4.1 Prepare for elicitation
4.1.5 Guidelines and Tools
• Potential Value: describes the value to be realized by implementing the proposed future state, and can be used to shape elicitation events.
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