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Exam IIBA-CBDA topic 1 question 20 discussion

Actual exam question from IIBA's IIBA-CBDA
Question #: 20
Topic #: 1
[All IIBA-CBDA Questions]

Based on the results of a recently completed analytics initiative, the Human Resource department for a major department store implemented a change to its hiring practice to address the attrition rates of its sales associates. The new policy stated that candidates applying for sales positions must possess at least 3 years of relevant sales experience to be considered. After implementing the change, attrition rates are 10% higher and management is frustrated.
Which of the following could result in this outcome?

  • A. Analytics is not helpful given this situation
  • B. The change proposed is not aligned to company strategy
  • C. The results of analysis have been incorrectly interpreted
  • D. Sales experience is not a relevant skill
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Suggested Answer: C 🗳️
by Rabbitsfoot at July 17, 2024, 6:25 p.m.

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Rabbitsfoot
2 months, 1 week ago
Selected Answer: C
Ok, I changed my mind. While B highlights the importance of strategic alignment, C more directly addresses the immediate issue of why the policy failed to reduce attrition, pointing to a potential flaw in how the data was interpreted and applied. Both answers have merit, but C more directly answers the question of why the outcome was not as expected.
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Rabbitsfoot
3 months ago
Selected Answer: B
B. The change proposed is not aligned to company strategy. The decision to implement a new hiring policy should align with broader company goals and strategies. If the company's strategy involves reducing attrition rates among sales associates, then the new policy should be designed to support this goal. If the policy leads to higher attrition rates, it suggests that either the policy itself or its implementation may not be in line with the company's overall strategic objectives.
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