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Exam CCBA topic 1 question 307 discussion

Actual exam question from IIBA's CCBA
Question #: 307
Topic #: 1
[All CCBA Questions]

A one-location restaurant has been a huge success and the owner wants to expand into more markets. The owner wants to ensure that the quality of the food and pleasing atmosphere is maintained without introducing new variables. Working with the key members of the organization, the owner determines that training and standard processes must be defined. The owner engages a business analyst (BA) to create training materials and operating procedures based on the existing processes at the original restaurant. During this documentation, the BA identifies some opportunities for improvement. How must the BA proceed?

  • A. Schedule time with the owner to review any opportunities to improve existing processes and obtain permission to include changes before documenting
  • B. Create documentation based on the observed processes because improvements are outside of the scope of the project
  • C. Provide documentation of improved procedures based on the observed opportunities for then new location
  • D. Perform benchmarking and market analysis to determine whether there are standard procedures in the restaurant industry that support the opportunities identified
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Suggested Answer: A 🗳️
by Cheburaators at Aug. 26, 2023, 4:21 p.m.

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keyss
1 week ago
Selected Answer: A
A. Schedule time with the owner to review any opportunities to improve existing processes and obtain permission to include changes before documenting
upvoted 1 times
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17b7c4c
1 month, 2 weeks ago
Selected Answer: A
It would seem the previous votes have defaulted to the pre-defined answer and should not be regarded. The appropriate course of action would be to discuss these improvement opportunities with the key stakeholder (in this case, the owner) before proceeding with changes. This aligns with the Elicitation and Collaboration knowledge area, which highlights the importance of seeking approval from stakeholders when potential changes arise that could impact the scope or objectives of the project. The correct answer is: A. Schedule time with the owner to review any opportunities to improve existing processes and obtain permission to include changes before documenting. This ensures that the BA maintains alignment with the project's scope and the stakeholder's vision, while also addressing potential improvements if the owner agrees.
upvoted 2 times
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Cheburaators
1 year, 3 months ago
Selected Answer: C
Provide documentation of improved procedures based on the observed opportunities for then new location
upvoted 1 times
...

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C (25%)
B (20%)
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