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Exam CCBA topic 1 question 305 discussion

Actual exam question from IIBA's CCBA
Question #: 305
Topic #: 1
[All CCBA Questions]

A client wants to rehire a business analysis consulting firm for another project. The assigned business analyst (BA) developed a good rapport with the stakeholders, but delivered documents that contained lots of technical jargon that the client could not fully understand. Based on the feedback, the consulting company should:

  • A. recommend a new methodology which is the latest trend in the industry.
  • B. assign a different BA to the project.
  • C. discuss the feedback during the brainstorming sessions after project completion.
  • D. identify performance metrics before commencing work.
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Suggested Answer: C 🗳️
by Cheburaators at Aug. 26, 2023, 4:18 p.m.

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keyss
1 month, 1 week ago
Selected Answer: C
C. discuss the feedback during the brainstorming sessions after project completion.
upvoted 1 times
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17b7c4c
3 months ago
Selected Answer: B
This is a very poor question as it's not explicitly answerable using BABOK. However, the BABOK touches on this in the Underlying Competencies (Chapter 9), particularly in the areas of communication skills and relationship management, stressing the importance of delivering information in a way that stakeholders can clearly understand and act on. The previously voted answer of discussing the feedback does not make sense to me at all given the question begins with a future desire of the clients, not a post completion retrospective need.
upvoted 1 times
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Cheburaators
1 year, 4 months ago
Selected Answer: C
discuss the feedback during the brainstorming sessions after project completion.
upvoted 1 times
...
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