ExamTopics Logo
Mail Us[email protected]
Menu
Iia Discussions
exam questions

Exam IIA-CIA-Part3 All Questions

View all questions & answers for the IIA-CIA-Part3 exam
Go to Exam

Exam IIA-CIA-Part3 topic 1 question 48 discussion

Actual exam question from IIA's IIA-CIA-Part3
Question #: 48
Topic #: 1
[All IIA-CIA-Part3 Questions]

Which of the following standards would be most useful in evaluating the performance of a customer-service group?

  • A. The average time per customer inquiry should be kept to a minimum.
  • B. Customer complaints should be processed promptly.
  • C. Employees should maintain a positive attitude when dealing with customers.
  • D. All customer inquiries should be answered within seven days of receipt.
Show Suggested Answer Hide Answer
Suggested Answer: D 🗳️
by 34205ac at Nov. 11, 2024, 4:57 p.m.

Comments

Chosen Answer:
This is a voting comment (?). It is better to Upvote an existing comment if you don't have anything to add.
Switch to a voting comment New
Submit Cancel
34205ac
2 months ago
How seven days? based on what you determine this period
upvoted 1 times
...
Community vote distribution
A (35%)
C (25%)
B (20%)
Other
Most Voted
A voting comment increases the vote count for the chosen answer by one.

Upvoting a comment with a selected answer will also increase the vote count towards that answer by one. So if you see a comment that you already agree with, you can upvote it instead of posting a new comment.

SaveCancel
exam
Someone Bought Contributor Access for:
SY0-701
London, 1 minute ago