How is the transparency of the complaint process treated in both Hong Kong and Singapore?
A.
A complainant must alert all individuals potentially affected by the complaint.
B.
Investigations into complaints in Hong Kong and Singapore are open to the public.
C.
The Hong Kong and Singapore Commissioner may require the complainants to identify themselves before carrying out any investigation into the complaint.
D.
The Hong Kong and Singapore commissioners are obliged to start investigations when receiving a complaint and inform the respondent of the personal details of the complainant.
Hongkong…
Section 39: (1) Notwithstanding the generality of the powers conferred on the Commissioner by this Ordinance,
the Commissioner may refuse to carry out or decide to terminate an investigation initiated by a complaint if –
Section 39: (1)
(b) the complaint is made anonymously;
(c) the complainant cannot be identified or traced;
Singapore…
An individual may lodge a complaint relating to personal data protection to the PDPC.
Under the PDPA, only individuals who have suffered loss or damage directly as a result of a contravention
Personal Data Protection Complaint
Please have your Singpass ID and password ready to submit a complaint to the PDPC.
Officers may contact you via email or telephone if any clarification is required.
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Bhimesh
8 months ago