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Exam CIPM topic 1 question 35 discussion

Actual exam question from IAPP's CIPM
Question #: 35
Topic #: 1
[All CIPM Questions]

SCENARIO -
Please use the following to answer the next question:
Amira is thrilled about the sudden expansion of NatGen. As the joint Chief Executive Officer (CEO) with her long-time business partner Sadie, Amira has watched the company grow into a major competitor in the green energy market. The current line of products includes wind turbines, solar energy panels, and equipment for geothermal systems. A talented team of developers means that NatGen's line of products will only continue to grow.
With the expansion, Amira and Sadie have received advice from new senior staff members brought on to help manage the company's growth. One recent suggestion has been to combine the legal and security functions of the company to ensure observance of privacy laws and the company's own privacy policy. This sounds overly complicated to Amira, who wants departments to be able to use, collect, store, and dispose of customer data in ways that will best suit their needs. She does not want administrative oversight and complex structuring to get in the way of people doing innovative work.
Sadie has a similar outlook. The new Chief Information Officer (CIO) has proposed what Sadie believes is an unnecessarily long timetable for designing a new privacy program. She has assured him that NatGen will use the best possible equipment for electronic storage of customer and employee data. She simply needs a list of equipment and an estimate of its cost. But the CIO insists that many issues are necessary to consider before the company gets to that stage.
Regardless, Sadie and Amira insist on giving employees space to do their jobs. Both CEOs want to entrust the monitoring of employee policy compliance to low-level managers. Amira and Sadie believe these managers can adjust the company privacy policy according to what works best for their particular departments. NatGen's CEOs know that flexible interpretations of the privacy policy in the name of promoting green energy would be highly unlikely to raise any concerns with their customer base, as long as the data is always used in course of normal business activities.
Perhaps what has been most perplexing to Sadie and Amira has been the CIO's recommendation to institute a privacy compliance hotline. Sadie and Amira have relented on this point, but they hope to compromise by allowing employees to take turns handling reports of privacy policy violations. The implementation will be easy because the employees need no special preparation. They will simply have to document any concerns they hear.
Sadie and Amira are aware that it will be challenging to stay true to their principles and guard against corporate culture strangling creativity and employee morale. They hope that all senior staff will see the benefit of trying a unique approach.
Based on the scenario, what additional change will increase the effectiveness of the privacy compliance hotline?

  • A. Outsourcing the hotline.
  • B. A system for staff education.
  • C. Strict communication channels.
  • D. An ethics complaint department.
Show Suggested Answer Hide Answer
Suggested Answer: B 🗳️

Comments

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KennyDo
1 week, 1 day ago
Selected Answer: B
It should be B. While outsourcing the hotline may provide a level of professionalism, it could reduce trust and transparency among employees, as they may feel uncomfortable discussing sensitive privacy concerns with a third-party provider.
upvoted 1 times
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thecheaterz
5 months, 1 week ago
Selected Answer: B
You must train staff to teach them how to use the hotline appropriately.
upvoted 2 times
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MaritzTee
5 months, 2 weeks ago
Selected Answer: B
Educating staff about privacy laws, company privacy policies, and the importance of compliance is crucial. It ensures that employees understand what constitutes a privacy policy violation and how to handle such issues appropriately. Education can empower employees to recognize and report genuine concerns effectively, which enhances the overall effectiveness of the hotline.
upvoted 2 times
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katizeti
10 months ago
Not A. In my opinion B is correct. To ensure that employees are aware of the hotline and how to use it, NatGen could consider implementing a system for staff education.
upvoted 3 times
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[Removed]
1 year, 2 months ago
Selected Answer: A
Should be A
upvoted 1 times
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Ssourav
1 year, 3 months ago
Selected Answer: A
A. Outsourcing the hotline. Outsourcing ensures that the hotline is managed by individuals trained in privacy and compliance, making it more effective in addressing and documenting any concerns or violations reported by callers.
upvoted 3 times
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