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Exam CIPP-US topic 1 question 149 discussion

Actual exam question from IAPP's CIPP-US
Question #: 149
Topic #: 1
[All CIPP-US Questions]

Chanel Hair Studio is a busy high-end hair salon. In an effort to maximize efficiency of its operations and reduce wait times for appointments, Chanel decides to implement artificial intelligence software that will use client profiles and history to predict which clients will likely be late for their appointments. Information used to create the client profile included appointment history, distance from the salon, and any references to being tardy pulled from the client’s social media accounts. If a client is predicted to be late, their appointment will be cancelled within 5 minutes.
Based on the details, what is the biggest potential privacy concern related to Chanel’s use of this new software?

  • A. Scanning a client’s social media accounts to use in a client profile without notice to the client.
  • B. Calculating client profile address distance from the salon to determine location from salon to help predict if the client will be late.
  • C. Using client profile information for any purpose other than setting up an appointment.
  • D. Assessing client tardiness history with the salon for predictive purposes.
Show Suggested Answer Hide Answer
Suggested Answer: A 🗳️

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fightingpotato
1 month, 1 week ago
Selected Answer: A
The biggest potential privacy concern related to Chanel’s use of this new software is A. Scanning a client’s social media accounts to use in a client profile without notice to the client. This raises significant privacy issues, as using personal information from social media without the client’s consent or knowledge can violate privacy expectations and potentially legal standards regarding data collection and usage.
upvoted 1 times
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6c5c57c
2 months, 3 weeks ago
Selected Answer: A
I think the answer is A.
upvoted 2 times
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Bhimesh
7 months, 2 weeks ago
Selected Answer: B
Agree with smp175
upvoted 1 times
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[Removed]
1 year, 3 months ago
I agree with A.
upvoted 2 times
Ambulocetus
1 year, 3 months ago
Using information from a client's social media accounts to create a client profile without obtaining proper notice or consent raises significant privacy issues. Social media content often contains personal information that individuals may not expect to be used by a hair salon for appointment scheduling purposes. Additionally, using this information without the client's awareness or consent could violate their privacy expectations and potentially lead to a breach of trust.
upvoted 2 times
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smp175
1 year, 4 months ago
Selected Answer: B
Permissibility of A would depend on the social media terms of use. Based on the details given here, the best answer is B. We do not know whether the salon even has a privacy policy. Therefore, absent any express terms to the contrary, use of the client profile information in the manner likely exceeds the scope of any implied consent.
upvoted 1 times
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A (35%)
C (25%)
B (20%)
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