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Exam CPACC topic 1 question 3 discussion

Actual exam question from IAAP's CPACC
Question #: 3
Topic #: 1
[All CPACC Questions]

Which action helps an organization respond quickly to accessibility concerns from public site users?

  • A. Direct the issues through normal customer service channels.
  • B. Ensure all issues from the public are handled with equal priority.
  • C. Include a simple way for the public to raise accessibility issues.
  • D. Include issues in product backlogs for future planning.
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Suggested Answer: C 🗳️
by Te1779pop at April 30, 2023, 2:57 p.m.

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Albert_b
5 months, 2 weeks ago
C. Include a simple way for the public to raise accessibility issues. This one is better because organizations can treat the issues specifically. The other options (A and B) are in general, like any other issue, and D is related to the backlog, for future planning.
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Te1779pop
12 months ago
A.Direct the issues through customer channel
upvoted 2 times
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