An HPE ProLiant DL380 Gen10 Plus server had a power supply issue, and it failed to alert the customer and create a case with HPE support. What additional step is required to activate this feature?
A.
Add the server to the existing iLO 5 Federation
B.
Apply the iLO 5 Advanced License
C.
Connect the server to an HPE Remote Support Host Server
When iLO detects a hardware failure—for example, a problem with a
memory DIMM or fan—a service event is generated. When a server is
registered for remote support, service event details are recorded in the
service event log. Depending on your customer’s remote support
configuration, the details are sent to Insight Online (direct connect) or
the Insight Remote Support host server (central connect) which forwards
it to HPE. When HPE receives a service event, a support case is opened
(if warranted).
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aubotu
2 months, 1 week ago