Exam Professional Google Workspace Administrator topic 1 question 37 discussion

Correct answer - C https://www.youtube.com/watch?v=P-r8bvivZuM

C. Confirm that the Password Sync service is running on all domain controllers.

Correct answer - C

C. Confirm that the Password Sync service is running on all domain controllers.

Password Sync is a service used to synchronize passwords from Active Directory to Google Workspace (formerly known as G Suite) accounts. If a user changes their network password, and it doesn't sync to Google Workspace, there might be an issue with the Password Sync service.

B active directory is working thats why the user was able to change their password... it needs to be reathorised

You need to install password sync on all domain controllers, if an User changes it's password and it doesn't change on Workspace, the problem might be that the Domain Controller that handled the password change didn't have Password Sync installed. https://support.google.com/a/answer/2611859?hl=en&ref_topic=4498019&fl=1&sjid=15192495995062168443-NA

C, thanks to jitu028 video

D. Reset the user's password in Active Directory. When a user changes their network password, the change needs to be synchronized with Google Workspace through Password Sync. Resetting the user's password in Active Directory (option D) ensures that the updated password is synced to Google Workspace. This step allows the user to log in to Google Workspace using their new password.

Changing your network password should in turn change your AD password on the DC you are connected to, it can take some time for it to transfer to other DC's too. I think that you should install the sync tool on all DC's to mitigate this issue.

"Network Password" lol I believe is not the same as the Active Directory password so I would go for option D

Correct is option C

Reason: The network password is determined to be with AD. In this case, you must verify that password sync is installed on all domain controllers. This is the initial troubleshooting. After this troubleshooting, the logs of these connectors are taken

D The user changed their network password which is not the same as the Active Directory password. For Password Sync to synchronize a Microsoft Active Directory (AD) password with a user’s Google Workspace or Cloud Identity account, your users must change their Active Directory password. https://support.google.com/a/answer/11237847?hl=en&ref_topic=4498019