An organization wants to upskill their IT staff = Training not new employees, so the correct answer is D. Create a culture of continuous peer-to-peer learning with official training materials.
B Learn: The quality and scale of the learning programs you have in place to upskill your technical teams, and your ability to augment your IT staff with experienced partners. Who is engaged? How widespread is that engagement? How concerted is the effort? How effective are the results?
I also believe is D, if you did watch the videos in the guide, they mentioned the best way to achieve this is by changing its culture so the correct answer is D.
In my opinion, Its because you need "a transformational way" and it is done when you change the organization's culture.
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