An organization needs to categorize text-based customer reviews on their website using a pre-trained machine learning model. Which Google Cloud product or service should the organization use?
please change correct answer to A. The Cloud Natural Language API is a pre-trained machine learning model that can analyze and categorize text-based data. It can identify entities, sentiment, and syntax in text, making it an ideal choice for categorizing customer reviews on a website. The other options provided (Dialogflow, Recommendations AI, and TensorFlow) are not specifically designed for text analysis and categorization, so they would not be the best choice for this task.
Natural Language API discovers syntax, entities and sentiment in text and classifies texts into a predefined set of categories. It could capture comments about your business, ie, complaints, praises, attempt to learn about your business and more;
Cloud Natural Language API categorize text based input, it can do sentiment analytics on top of it. While Recommendation AI is to recommend customer another product
Cloud Natural Language API is a powerful and easy-to-use service that provides pre-trained machine learning models for various natural language processing tasks, including sentiment analysis, entity recognition, and text classification. It's specifically designed for tasks like categorizing text or analyzing sentiment in reviews.
Google Cloud Natural Language API provides pre-trained machine learning models for various natural language processing tasks, including sentiment analysis, entity recognition, and text classification. In this case, the organization can leverage the text classification feature of the Natural Language API to categorize customer reviews into different categories or topics.
Dialogflow is an NLP (Natural Language Processing) platform, which is used to develop an application related to the conversations and experience for the customers of the company in different languages on numerous platforms. Dialogflow is mainly used to build actions for most of the Google Assistant devices.
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