Exam Cloud Digital Leader topic 1 question 44 discussion

B - Enhanced: https://cloud.google.com/support/docs?hl=en#support_offerings_overview standard=4hr enhanced=1hr premium=15min+tam

question is not clear IMHO as it is a mission critical app and SLA for P2 in Enhanced is only 4 hours - I would go for partner led support ;-)

It seems B is the right answer.

B is correct

Enhanced Support is designed for organizations that require higher levels of support for critical applications and services. It offers faster response times, 24/7 coverage, and can help you meet stringent SLAs while providing access to technical experts. It strikes a balance between cost and support quality, making it a suitable choice for a mission-critical application with a 2-hour SLA requirement.

B is correct

The Enhanced Support Plan can be a suitable choice for ensuring the required level of support for your critical application with a 2-hour SLA. The Enhanced Support Plan offers faster response times, extended coverage hours, and technical account management services, which can be valuable for organizations running mission-critical workloads.

C. Enroll in Standard Support

you have to think about both respond time and minimize costs. So B is the answer

B-Enhanced Support

B. Enroll in Enhanced Support

B. Enroll in Enhanced Support

Answer is B: https://cloud.google.com/support

Enhanced Support offers P1 - 1 hour Initial response time. (while Basic offers P2 - 4hr & Premium offers P1 - 15mins Initial Response time) link: https://cloud.google.com/support

https://cloud.google.com/support