Exam Professional Cloud DevOps Engineer topic 1 question 136 discussion

I think the answers are B & D.

Option B is incorrect because it states that the postmortem should include how the incident could have been worse.The focus of the postmortem should be on identifying the root cause of the incident and developing recommendations for preventing future occurrences.

C, E - Don't share internal info and share as wide as possible. Post Mortems and RCAs typically are shared with customers.

C: https://sre.google/workbook/postmortem-culture/#:~:text=away%20from%20us%E2%80%9D).-,Preventative%20action,Disallow%20any%20single%20operation%20from%20affecting%20servers%20spanning%20namespace/class%20boundaries%E2%80%9D).,-Blamelessness E: https://sre.google/workbook/postmortem-culture/#:~:text=Include%20all%20incident%20participants%20in%20postmortem%20authoring https://sre.google/workbook/postmortem-culture/#:~:text=In%20order%20to%20maintain%20a%20healthy%20postmortem%20culture%20within%20an%20organization%2C%20it%E2%80%99s%20important%20to%20share%20postmortems%20as%20widely%20as%20possible

Choose C & E Option C emphasizes including the severity of the incident, prevention strategies for future occurrences, and an analysis of what caused the incident without necessarily naming internal system components. This approach ensures a balance between transparency and security, providing valuable insights without exposing sensitive internal details. Option E, which advocates involving all incident participants in postmortem authoring and sharing postmortems widely, promotes a collaborative and inclusive culture. Involving all relevant stakeholders ensures a comprehensive understanding of the incident, and sharing postmortems widely fosters transparency, enabling the organization to learn from incidents collectively. Together, these practices contribute to a successful postmortem policy that promotes continuous improvement and a culture of learning from incidents.

Vote CE

I'll go for C & E

A. We don't blame B. I can't imagine a postmortem with information on how the incident could have been worse. C. Correct answer. D. It's nearly the same as C but doesn't include recommendations for the future, so I go with C. E. Correct, include all participants of the incident in authoring postmortem to not miss something important.

I thing is CE https://sre.google/workbook/postmortem-culture/

Shouldn't mention customer information, it's not useful to spread it widely, might be causing negative impact.

B & D is the answer

I would go with B & C