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Exam GCP-GCX All Questions

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Exam GCP-GCX topic 1 question 19 discussion

Actual exam question from Genesys's GCP-GCX
Question #: 19
Topic #: 1
[All GCP-GCX Questions]

Which of the following types of interactions can be configured for Recording Policies?

  • A. Call
  • B. Chat
  • C. Email
  • D. Message
  • E. All of the above
Show Suggested Answer Hide Answer
Suggested Answer: E 🗳️

Comments

Chosen Answer:
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suhas5
4 months, 4 weeks ago
E is the correct answer.
upvoted 1 times
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LouisNguyen
12 months ago
Recording is not only for voice, it includes screen recording too
upvoted 1 times
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sebaqc
1 year ago
Selected Answer: E
All of the above
upvoted 2 times
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Bobby_Brown
1 year, 2 months ago
E is it
upvoted 1 times
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Bleras
1 year, 4 months ago
Selected Answer: E
https://help.mypurecloud.com/articles/create-recording-policy/
upvoted 3 times
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OLHABOR
1 year, 5 months ago
E, All the above - 10000%
upvoted 2 times
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Reneav
1 year, 5 months ago
All the above
upvoted 2 times
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MoshiurGCP
1 year, 5 months ago
which one is correct guys? all media or calls only?
upvoted 1 times
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Tool912
1 year, 6 months ago
On this page (https://help.mypurecloud.com/articles/create-recording-policy/), it looks like all media type are available for recording. Check Step 6 in creating policy.
upvoted 4 times
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Ferrari23
1 year, 6 months ago
Selected Answer: A
A. It appears that only CALLS are configured under Recording Policies https://help.mypurecloud.com/articles/create-recording-policy/
upvoted 2 times
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Jamesha
1 year, 9 months ago
Call Recording on a Trunk - Genesys Cloud allows you to record both calls and ACD calls. Use policies to decide which ACD calls to record and how long to retain the recordings. As a user, choose to record your calls and listen to them whenever you need.
upvoted 4 times
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Community vote distribution
A (35%)
C (25%)
B (20%)
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