Exam GCP-GCX topic 1 question 39 discussion

Actual exam question from Genesys's GCP-GCX

Question #: 39
Topic #: 1

[All GCP-GCX Questions]

Which of the following statements about WebRTC phones is incorrect?

A. Genesys Cloud CX WebRTC phone runs in the browser.
B. A WebRTC phone has no additional hardware or software requirements, apart from a supported browser.
C. It is assigned to a specific user and only that user has permission to use the phone.
D. A WebRTC phone can be used even when disconnected from the Cloud.

Show Suggested Answer

Suggested Answer: D 🗳️

by Senkise at Feb. 11, 2023, 5:26 p.m.

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katyakasha

Highly Voted 1 year, 6 months ago

D https://help.mypurecloud.com/articles/about-genesys-cloud-webrtc-phones/

upvoted 6 times

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A, B Genesys Cloud supports the WebRTC technology with the Genesys Cloud WebRTC phone. The Genesys Cloud WebRTC phone runs right from your browser and as such there are no special hardware requirements or additional software to download or install. You simply enable the Genesys Cloud WebRTC phone and you can immediately use it to make and receive calls. https://help.mypurecloud.com/articles/webrtc-overview/

upvoted 2 times

irishrover1989

9 months, 2 weeks ago

The question is which is incorrect, so D is the right answer

upvoted 1 times

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BP_123

1 year, 6 months ago

D is correct

upvoted 3 times

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Senkise

1 year, 8 months ago

Selected Answer: D

correct

upvoted 4 times

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