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Exam GCP-GCX All Questions

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Exam GCP-GCX topic 1 question 28 discussion

Actual exam question from Genesys's GCP-GCX
Question #: 28
Topic #: 1
[All GCP-GCX Questions]

If you have not configured an email address to report issues to, Genesys Cloud CX:

  • A. Automatically creates an email address and routes all such emails to this address.
  • B. Does not route the emails to any email address.
  • C. Sends the emails to anyone who has the admin role assigned in your organization.
  • D. Collects such emails and stores it until an email address to report issues is configured.
Show Suggested Answer Hide Answer
Suggested Answer: C 🗳️

Comments

Chosen Answer:
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RARA1
Highly Voted 1 year, 7 months ago
C - https://help.mypurecloud.com/articles/add-a-destination-for-issue-submissions/
upvoted 12 times
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BP_123
Highly Voted 1 year, 7 months ago
C is correct
upvoted 8 times
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sebaqc
Most Recent 11 months, 2 weeks ago
Selected Answer: C
C is the correct answer
upvoted 2 times
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LouisNguyen
11 months, 3 weeks ago
Selected Answer: C
If you do not supply an email address for the issue distribution list, Genesys Cloud sends the email to anyone in your organization who has the Admin role assigned through People and Permissions. You can specify only one email address. Therefore, we recommend that you create an issue distribution list that includes designated contacts and Level 1 and Level 2 support personnel if an issue escalates.
upvoted 2 times
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KlintDwood
12 months ago
Selected Answer: C
If you do not supply an email address for the issue distribution list, Genesys Cloud sends the email to anyone in your organization who has the Admin role assigned through People and Permissions.
upvoted 2 times
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Feliroo
1 year ago
La C es correcta
upvoted 1 times
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Bleras
1 year, 3 months ago
Selected Answer: C
https://help.mypurecloud.com/articles/add-a-destination-for-issue-submissions/
upvoted 2 times
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Ferrari23
1 year, 5 months ago
Selected Answer: C
The system will automatically send every alert to every admin.
upvoted 4 times
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Xantoxin
1 year, 7 months ago
Selected Answer: C
It sends to all admins.
upvoted 5 times
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Jamesha
1 year, 8 months ago
C is the correct answer
upvoted 4 times
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Senkise
1 year, 8 months ago
Selected Answer: C
The system will automatically send every alert to everyone with admin role.
upvoted 5 times
...
Community vote distribution
A (35%)
C (25%)
B (20%)
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