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Exam GCP-GCX topic 1 question 170 discussion

Actual exam question from Genesys's GCP-GCX
Question #: 170
Topic #: 1
[All GCP-GCX Questions]

From the Interactions View, it is possible to access the details of only Inbound interactions.

  • A. True
  • B. False
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Suggested Answer: B 🗳️
by GenCloud at Nov. 28, 2024, 8:05 a.m.

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Jayavaya
2 weeks, 1 day ago
Selected Answer: B
you can see all interactions, inbound and outbound
upvoted 1 times
GenCloud
2 weeks, 1 day ago
the question is... IS IT POSSIBLE? to view inbound interaction only on the interaction view. Is it possible or not, from what I know it is possible using the interaction filter, choose only the inbound interaction
upvoted 2 times
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GenCloud
3 weeks, 3 days ago
Selected Answer: A
Not sure, can we use filter, so we can only see inbound interaction only?
upvoted 1 times
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