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Exam GCX-SCR topic 1 question 59 discussion

Actual exam question from Genesys's GCX-SCR
Question #: 59
Topic #: 1
[All GCX-SCR Questions]

Identify the script property which is used for exchanging or passing data from one application to another that is unrelated to the call.

  • A. Callback
  • B. Data Actions
  • C. UUI
  • D. Outbound
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Suggested Answer: C 🗳️
by 233b1f3 at Oct. 13, 2024, 9:25 a.m.

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233b1f3
2 months, 1 week ago
Selected Answer: C
C is correct https://help.mypurecloud.com/articles/set-uui-data-action/ User to User Information (UUI) is exchanging or passing data that is unrelated to the call from one application to another. Architect supports UUI data exchange on call flows. The built-in, read-only Call.UUIData variable is a string type and allows you to read UUI data that enters the call flow. The Set UUI Data action allows you to pass UUI data, and is available for transfer actions and disconnect actions.
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