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Exam GCX-SCR topic 1 question 36 discussion

Actual exam question from Genesys's GCX-SCR
Question #: 36
Topic #: 1
[All GCX-SCR Questions]

Which components are bound together to add a scheduled callback option to your script?

  • A. Date/Time Input and Button
  • B. Text and Button
  • C. Contact List form and Button
  • D. Date/Time and Input
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Suggested Answer: A 🗳️
by 233b1f3 at Oct. 13, 2024, 8:29 a.m.

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233b1f3
2 months, 1 week ago
Selected Answer: A
A is correct. https://help.mypurecloud.com/articles/add-a-schedule-callback-option-to-a-script/ Add a scheduled callback option to a script Contacts commonly request a return call when they are less busy. This is how to add a schedule callback option to a script using date input and button components together.
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