Welcome to ExamTopics
ExamTopics Logo
- Expert Verified, Online, Free.
Mail Us[email protected]
Menu
Genesys Discussions
exam questions

Exam GCP-GCX All Questions

View all questions & answers for the GCP-GCX exam
Go to Exam

Exam GCP-GCX topic 1 question 155 discussion

Actual exam question from Genesys's GCP-GCX
Question #: 155
Topic #: 1
[All GCP-GCX Questions]

Which of the following statements defines a fatal a in an Evaluation Form?

  • A. Fatal questions are weighted higher than non-fatal questions.
  • B. Fatal questions are critical questions. If scored “No”, the evaluation score will be zero.
  • C. Fatal questions are critical questions. If scored “No”, the agent will be removed from the queue.
  • D. Fatal questions are the same as critical questions.
Show Suggested Answer Hide Answer
Suggested Answer: B 🗳️
by rmelnik at Sept. 30, 2024, 1:45 p.m.

Comments

Chosen Answer:
This is a voting comment (?) , you can switch to a simple comment.
Switch to a voting comment New
Submit Cancel
rmelnik
1 month, 3 weeks ago
Selected Answer: B
https://help.mypurecloud.com/glossary/fatal-question/
upvoted 1 times
...

Get IT Certification

Unlock free, top-quality video courses on ExamTopics with a simple registration. Elevate your learning journey with our expertly curated content. Register now to access a diverse range of educational resources designed for your success. Start learning today with ExamTopics!

Start Learning for free
Community vote distribution
A (35%)
C (25%)
B (20%)
Other
Most Voted
A voting comment increases the vote count for the chosen answer by one.

Upvoting a comment with a selected answer will also increase the vote count towards that answer by one. So if you see a comment that you already agree with, you can upvote it instead of posting a new comment.

SaveCancel