C and E, only!
https://help.mypurecloud.com/articles/genesys-cloud-add-ons/
The following add-ons are mentioned:
Genesys Cloud CX digital add-on
Genesys Cloud CX WEM add-on
Genesys Cloud CX AI Experience
perhaps recording:
https://help.mypurecloud.com/articles/add-genesys-cloud-analytics-to-your-subscription/
Upgrade your subscription to include a hosted solution that provides automated data integration, real-time analytics reporting, an analytics data warehouse, and a set of preconfigured reporting and analytics dashboard accelerators for you to host on your business intelligence platform (with support for Tableau and PowerBI).
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SGV94
2 months, 2 weeks agoSGV94
2 months, 2 weeks ago