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Exam GCP-GCX topic 1 question 132 discussion

Actual exam question from Genesys's GCP-GCX
Question #: 132
Topic #: 1
[All GCP-GCX Questions]

Which of the following add-on options are provided in Genesys Cloud CX? (Choose three.)

  • A. Recording
  • B. IVR
  • C. Digital Channels
  • D. Human Capital Management
  • E. Workforce Engagement
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Suggested Answer: ACE 🗳️
by SGV94 at April 4, 2024, 1:56 p.m.

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SGV94
7 months, 3 weeks ago
C and E, only! https://help.mypurecloud.com/articles/genesys-cloud-add-ons/ The following add-ons are mentioned: Genesys Cloud CX digital add-on Genesys Cloud CX WEM add-on Genesys Cloud CX AI Experience
upvoted 2 times
SGV94
7 months, 3 weeks ago
perhaps recording: https://help.mypurecloud.com/articles/add-genesys-cloud-analytics-to-your-subscription/ Upgrade your subscription to include a hosted solution that provides automated data integration, real-time analytics reporting, an analytics data warehouse, and a set of preconfigured reporting and analytics dashboard accelerators for you to host on your business intelligence platform (with support for Tableau and PowerBI).
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