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Exam GCP-GCX topic 1 question 67 discussion

Actual exam question from Genesys's GCP-GCX
Question #: 67
Topic #: 1
[All GCP-GCX Questions]

Why are Divisions important in an organization?

  • A. Divisions are used to divide interactions equally between 2 or more queues.
  • B. Divisions allow the organization to control which roles can be assigned to users.
  • C. Divisions allow grouping and segregation of objects while keeping them inside the same organization.
  • D. Divisions define which users can be assigned to queues.
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Suggested Answer: C 🗳️
by Ikar_II at Jan. 24, 2024, 8:45 p.m.

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Ikar_II
10 months ago
Selected Answer: C
It's C, In Genesys Cloud, administrators can separate and group configuration objects into separate divisions. A division is a way to group and segregate objects but keep them inside the same organization. https://help.mypurecloud.com/articles/divisions-overview/
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