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Exam GCP-GCX All Questions

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Exam GCP-GCX topic 1 question 63 discussion

Actual exam question from Genesys's GCP-GCX
Question #: 63
Topic #: 1
[All GCP-GCX Questions]

Alerts that have been read are not included in the alert count, even if they are still active.

  • A. True
  • B. False
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Suggested Answer: A 🗳️

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KlintDwood
4 months, 1 week ago
Selected Answer: A
Read alerts are not included in the count, even if they are in an active alert state.
upvoted 1 times
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losadams
10 months ago
True Next to the Alerts icon is a counter that indicates the number of unread alerts in the Alert Inbox. Read alerts are not included in the count, even if they are in an active alert state. https://help.mypurecloud.com/articles/work-with-alerts/
upvoted 4 times
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